Over the Thanksgiving holiday, the LDMO will upgrade the underlying technology platform supporting LionPATH (Campus Solutions). This upgrade is required to maintain support from the vendor, Oracle Corporation.
To complete the upgrade, LionPATH and its mobile app will be down from noon on Friday, November 24 through approximately noon on Sunday November 26. This outage also includes Authorized Payer access to bill payment information and Delegated Access. If we finish and can bring the system on-line any earlier, we will make every effort to do so.
Undergraduate and graduate applicants will still be able to submit applications. However, undergraduate applicants will not able to see their application status, accept an offer of admission, or complete their self-reported academic record until their system is back online. For more information, visit MyPennState.
Users will need to clear their cache for each browser upon first logging in to LionPATH after
November 26. Clearing cache for each browser is different. Help is available for how to clear cache on the various browsers. After clearing cache, users may be asked to log in to LionPATH again, depending on the browser they use.
There will be very minimal visual changes to LionPATH and the functionality
will remain the same.
The LDMO will work with key functional offices to plan any changes to batch job scheduling during system shutdown and any special scheduling around restart post-upgrade.
Because of the extensive testing to an upgraded version of LionPATH, the LDMO has frozen the release of enhancements to the system from October 5 through December 7. During the freeze period, the LDMO will continue to develop and test enhancements. It is only the release of these enhancements that will be frozen until December 7. Any need for emergency fixes will still occur. Query migrations will also occur as usual. Regular bi-weekly enhancement releases will resume on December 7.
Good support is key to LionPATH’s success, and is part of the team’s ongoing responsibility. We are partnering with the many functional offices who comprise the extended LionPATH network. Because there are many of you and only few of us on the LionPATH team, we will direct you to the appropriate functional office or to Service Now–Penn State’s online ticketing system to submit a service request.
Please use this site to determine who can best help you with your questions and to check whether your problem is one we have already logged and will soon fix.