LionPATH high-efficiency mode
During the first two weeks of the fall 2017 semester, LionPATH will begin to encounter a high volume of activity. If traffic volume threatens the ability for students to access LionPATH efficiently, LionPATH will engage a high efficiency mode for the system. If the high efficiency mode is activated, students will see a pop-up window stating that LionPATH is experiencing a high volume of activity, and that all information is still available using the clickable links that appear. This mode will only be engaged from Monday, August 14 through Monday, August 28, 2017 if needed; after that time, LionPATH will revert back to its standard student user interface. The graphic below outlines what students should expect to see if the high-efficiency mode is activated.
Please note this only affects the student interface. Staff, faculty and parents will not see anything different.
Good support is key to LionPATH’s success, and is part of the team’s ongoing responsibility. We are partnering with the many functional offices who comprise the extended LionPATH network. Because there are many of you and only few of us on the LionPATH team, we will direct you to the appropriate functional office or to Service Now–Penn State’s online ticketing system to submit a service request.
Please use this site to determine who can best help you with your questions and to check whether your problem is one we have already logged and will soon fix.