KNOWN ISSUE
Class Schedule: List View
(Posted January 15, 2020)
In either LionPATH Self Service or the Penn State Go app, the List View of a student’s Class Schedule is not available. Please go to https://lionpath.psu.edu on your device browser to check the ‘MORE’ link on the Class Schedule section to access the List View.
RESOLVED
(Posted December 16, 2019, updated at 3:36 p.m.)
Graduate students enrolled in Undergraduate classes are not seeing final exam details directly on Student Home Base if there is a final exam. Students can access final exam details if they click the “MORE” link within the Final Exam Schedule container:
The fix for this issue has been moved to production and the issue is resolved.
RESOLVED
Student Home Base: Holds
(Posted October 31, 2019)
When a student sees a number other than 0 next to their Holds, and clicks to view their Holds, they may need to reset the filter to display the complete list.
Steps to view Holds:
- Click the number next to Holds on the Student Home Base.
- Click the Filter icon (funnel).
- Click “Reset.”
- Click “Done.”
The list of Holds should now display.
The LDMO developed a fix that was put into production on Wednesday, November 6, 2019.
RESOLVED
Unofficial Grade Report doesn’t display Student’s Name or “Penn State”
(Posted September 3, 2019)
Since the Upgrade, the unofficial student grade report does not display the name of the student or Penn State/The Pennsylvania State University. Some students need this information visible to employers so they can be reimbursed for courses. The LionPATH Development and Maintenance Organization (LDMO) and University Registrar moved a permanent solution to Production on September 20, 2019.
You can also still use the Classic Student Center – student name and University name are available there from the Printer-friendly view of the Grades page.
RESOLVED
Faculty/Instructor Data Visible via LionPATH app
(Posted August 29, 2019)
We received a report of a faculty member’s cell phone number being visible to students. The LionPATH Development and Maintenance Organization (LDMO) has reviewed the issue and found that the mobile app ignored the configuration setup to hide this data since the upgrade in early July. We have filed a service ticket with the vendor (Oracle), and in the meantime we have turned off the web service call so the data is no longer being returned. Students using the app will now see an Error Message if they attempt to click through to instructor contact information. The rest of the app functionality will continue as normal.
The LDMO recommends students use the online version of LionPATH (lionpath.psu.edu), as the interface is responsive to various screen sizes and does not have the same issues as the app.
RESOLVED
LionPATH Android mobile application does not work
(Posted August 21, 2019, updated November 5, 2019)
The LionPATH Android mobile application does not work for versions 8, 9, and 10. While the LionPATH Development and Maintenance Organization (LDMO) has addressed and fixed the majority of known issues with the LionPATH app, we are unable to deploy an update due to a process issue with Oracle. As such, support for LionPATH Mobile on Android has been discontinued.
The LDMO is exploring potential replacements for the mobile application; details will be communicated as they become available.
RESOLVED July 8, 2019, 10:16 a.m. EST
Favorites may be missing
(Posted July 8, 2019, 9:36 a.m. EST)
Some staff/faculty have reported that they are missing “Favorites” since the Upgrade. We will be taking all Favorites from Thursday, July 4th and importing them into Production. This may mean that any new Favorites created since Sunday, July 7th will need to be re-created.
RESOLVED July 8, 2019, 11:02 a.m. EST
Payment processing portal (CASHNet) unavailable
(Posted July 7, 2019, 12:00 p.m. EST)
CASHNet, the payment processing system, will remain unavailable until Monday. The LionPATH Development and Maintenance Organization (LDMO) is working with the vendor to remedy the outage.
PENDING
Functioning of Financial Aid Page accessed through Advisor Center
(Posted March 5, 2019, 9:45 a.m. EST)
The LDMO is aware that the financial aid information previously accessible via “Related Content” in the Advisor Center is currently not working. Advisers still have access to the same financial aid information at the following navigation:
Main Menu > Campus Community > Student Services Ctr (Student) > View Financial Aid link.
We will be adding a Financial Aid shortcut “button” on the Advisor Details page that will take advisors to the appropriate page.
If you have any feedback or questions, please email lionpath@psu.edu. Thank you for your patience and understanding.