Known issue: SSNs updated in LionPATH are not sent to CIDR
Updates to SSNs need be made directly in CIDR; these updates will then be updated in LionPATH.
The only scenario where SSNs are sent from LionPATH to CIDR is when adding a new record to LionPATH by adding bio data elements (not using a PSU ID).
Known issue: Undeclared and declared ethnicity data appearing in the same record
There are converted prospect records that include ethnicity line items of “undeclared” along with other ethnicity choices. This scenario occurred due to adding ethnicity data to existing data when one or more applications were added for the prospect instead of replacing the previous data. This issue only relates to undergraduate records.
The “undeclared” ethnicity is being removed that chronologically appears before the other declared ethnicity data on these undergraduate records.
Known issue: Microsoft Excel converts some PSU IDs into a date format
Some PSU IDs convert into a date when they are imported into Excel (.csv format). For example, DEC5434 converts to Dec-34.
Interface files that are .csv format and contain the PSU ID should be opened in a text editor, and not in Microsoft Excel. This is to prevent some PSU IDs to be converted into dates by Excel.
Known issue: Passwords longer than 32 characters receive error in mobile app
Passwords longer then 32 characters will be truncated in the mobile app. Therefore, the LionPATH mobile app will not work for users with passwords longer then 32 characters. The password limit DOES NOT APPLY to the web version of LionPATH.
The actual text of the error messages the user will see:
- “Error The server encountered an error 400 – Bad Request. Contact the administrator for help.” (Android)
- “Error Authentication Error bad request” (iOS)
This is a known issue that we are working to resolve. For more information on the mobile app, visit the LionPATH app documentation:
- Andrioid – https://tutorials.lionpath.psu.edu/public/Docs/LionPATHMobileAndroid.pdf
- iOS – https://tutorials.lionpath.psu.edu/public/Docs/LionPATHMobileIOS.pdf